The administrative coordinator provides general administrative support to all areas of the branch while maintaining high levels of efficiency and accuracy in service to internal and external branch customers.
Responsibilities and Essential Functions:
RMA/Credit and /Transportation Coordination
- Input and route RMAs into the computer system
- Contact customers directly to coordinate RMA pickups
- Constant communication with customers during the RMA process
- Manage all outbound RMAs daily to ensure matched with outbound paperwork
- Contact drivers directly when necessary to complete RMA process
- Process credits
- Manage Agility reports to continue RMA process flow within 30 days
- Manage Rolebase
- Updates and files transportation/delivery related documentation such as load and daily recaps
- Assists with Will Call pickups
Reception / General Office
- Greets and provides access to guest and vendors
- Provides access to scheduled inbound freight (using the electronic gate system)
- Receives, sorts, and routes mail.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Assuries the front office, conference room, and breakroom are “Tour Ready” and up to 5S standards.
Production Scheduling
- Supports the scheduling process with daily product transfers
- Monitors future transfer reports
- Assists with work order printing and sorting
General and Administrative
- Supports the company purpose and mission
- Complies with all OSHA safety requirements, work rules and regulations
- Compiles and maintain all required paperwork, records, documents, etc.
- Follows systems and procedures outlined in company manuals
- Participates as a team player by supporting operations as needed
- All other duties as requested by management
Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!
Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:
- Medical, Dental, Vision given on the 1st of the month following 30 days of employment
- Company-Paid Life Insurance & Disability
- 401(k) with Company Match
- Company-Paid Time Off
- Paid Holidays & Floating Holidays
- PLUS, ADDITIONAL PERKS!
Serving our communities:
We are also committed to our core value of “using our influence to have a uniquely positive impact” on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.
We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.
Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
